Who We Are This privacy policy applies to Nene Sterling, trading under NurseCoach – From Practice to Progress and Ndu Oma Wellness – Empowering Better Living Through Coaching & Care. Our website is www.nenesterling.com. We are based in Hackney, London, United Kingdom. What Information We Collect When you submit a form via our website or TikTok ads, we collect: - Your full name - Your email address - Your phone number - Your enquiry details We only collect this information when you voluntarily provide it. Why We Collect Your Data We use your data to: - Contact you about coaching services relevant to your needs - Send you information, resources, or booking links you’ve requested - Book discovery calls or consultations - Tailor our services and support to better meet your needs We may also use anonymised insights for marketing analysis and service improvement. How We Use Your Data Your data will only be: - Stored securely using GDPR-compliant tools (e.g. ConvertKit, Calendly, Google Workspace) - Accessed by our small, trusted team for client support and communication - Used to send emails or texts directly related to your enquiry (e.g. leadership coaching, health coaching, workshops, events) We do not sell or share your data with third parties for advertising. Your Rights Under the UK GDPR, you have the right to: - Access the personal data we hold about you - Correct or update any of your details - Request deletion of your data at any time - Withdraw consent or unsubscribe from our emails at any time To do this, just email: nenesterlingls@gmail.com Data Security We take data security seriously and use encryption and secure storage to protect your personal information. Contact If you have any concerns about your privacy or how your data is used, please reach out to: Nene Sterling Email: nenesterlingls@gmail.com Website: www.nenesterling.com TikTok-Specific Note This form is linked to a TikTok campaign. By submitting your details, you consent to be contacted by NurseCoach/Ndu Oma Wellness in accordance with this policy. Your information is never shared with TikTok or other advertisers.